Front Office Receptionist - Ubud, Bali

Join Bali Super Host, a dynamic hospitality company in the heart of Ubud, Bali, as our Front Office Receptionist! We are seeking a warm, professional, and detail-oriented individual to be the face of our organization, ensuring seamless guest experiences and efficient operations. In this role, you'll be the first point of contact for our guests, handling inquiries, reservations, and check-ins with a smile. You'll also manage our reception area, ensuring it's always welcoming and organized. This is a fantastic opportunity to work in a vibrant, tourist-friendly location while contributing to a company that values its employees and guests alike.

As our Front Office Receptionist, you'll be responsible for greeting guests, assisting with check-ins and check-outs, and providing information about local attractions and services. You'll use our property management system, PMS, to manage reservations and guest data, and you'll ensure our reception area is clean and inviting. This role is perfect for someone with a passion for hospitality, excellent communication skills, and a desire to make a positive impact on our guests' stay.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests upon arrival and departure, ensuring a warm and professional welcome.
• Handle guest inquiries, reservations, and check-ins efficiently using our property management system (PMS).
• Maintain and organize the reception area, ensuring it is clean, welcoming, and well-stocked.
• Provide information about local attractions, services, and facilities to enhance the guest experience.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.
• Manage guest data and ensure accurate record-keeping.
• Handle cash transactions and maintain a clean and organized cash box.
• Assist with any additional tasks as needed to support the front office team.

🎓 Kualifikasi & Syarat

• Minimum 1-2 years of experience in a front office or receptionist role in the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in English, both written and spoken, is required.
• Familiarity with property management systems (PMS) is a plus.
• Attention to detail and the ability to work in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.
• Basic computer skills, including proficiency in Microsoft Office Suite.
• Enthusiasm for providing excellent guest service and contributing to a positive work environment.

🛠️ Keahlian

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